
Frequently Asked Questions
Welcome to the Muddy Boots Clothing FAQ page! Here you’ll find answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to reach out to our customer service team.
What sizes do you offer?
We offer a wide range of sizes for both adults and children. Our kids clothing, toddler clothing, and adult clothing collections are designed to fit various body types. Our size chart can be found on each product page to help you choose the best fit. We recommend checking the chart before placing your order to ensure a perfect fit for all ages.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier's website. If you haven’t received a tracking number yet, please allow 1-2 business days for your outdoor clothing order to be processed and shipped.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50. For orders under $50, standard shipping rates will apply, and you will see the shipping costs at checkout. Take advantage of free shipping and stock up on fishing clothing, hunting clothing, and other Minnesota-made apparel.
Can I return or exchange an item?
Yes! We want you to love your order, whether it's kids clothing, toddler clothing, or adult clothing. If for any reason you’re not satisfied, we offer a 30-day return policy. Items must be unused, unworn, and in original condition with tags attached. You can return your items for a full refund, and we offer free return shipping. There are no restocking fees. Please check out our full Return Policy for more details.
Do you ship internationally?
Currently, we only ship within the United States. We are working on expanding our shipping options in the future and hope to offer international shipping soon. Please check back for updates, especially if you’re interested in our Minnesota-made apparel.
How long will it take to receive my order?
Orders are usually processed and shipped within 5-7 business days. Once your order is shipped, delivery typically takes 5-10 business days, depending on your location. You’ll receive an email with tracking information once your outdoor clothing order has been shipped.
What should I do if I received a damaged or incorrect item?
We’re sorry if something went wrong with your order! If you received a damaged or incorrect item, please contact our customer service team at [email or phone number] within 7 days of receiving your fishing clothing, hunting clothing, or any other items from our collections. We’ll work quickly to resolve the issue and send you a replacement or process a return.
How do I care for my Muddy Boots Clothing items?
To keep your Minnesota-made apparel looking great for years to come, we recommend following the care instructions on the garment’s label. Most items, including kids clothing, toddler clothing, and adult clothing, can be machine washed cold and tumble dried on low heat. For specific fabric care tips, check the product page or label for further details.