Return & Refund Policy

At Muddy Boots Clothing Company, we want you to be completely satisfied with your purchase. If you need to return an item, please follow the instructions below to ensure a smooth process.

30-Day Return Policy

We accept returns of unworn, unwashed, and unused garments within 30 days of the original purchase date. To start a return, please ensure the item is in its original condition with all tags attached.

Return Process

Email Us: Start the return process by emailing us at support@shopmuddyboots.com. Please include your order number and a brief description of the reason for the return.

Return Label: After contacting us, we will send you a return label via email. Print the return label and attach it securely to your package.

Ship Your Return: Mail the item(s) back to the following address:

Muddy Boots Clothing Company
142 Sunset Drive
Henderson, MN 56044

Return Shipping Costs

The cost of return shipping will be the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong or defective item). If we made a mistake with your order, we will cover the return shipping costs.

Refunds

Once we receive your returned item, you can expect to receive a refund within four weeks from the time you hand the package to the return shipper. However, in many cases, you may receive your refund more quickly.

This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at support@shopmuddyboots.com. We will arrange for a return and provide a refund or replacement at no additional cost to you.

Exchanges

At this time, we do not process direct exchanges. If you need a different size or style, please return the original item for a refund and place a new order for the replacement item.

Restocking Fees

There are no restocking fees for returns, provided that the item is returned in new, unworn condition with all tags attached.

If you have any questions or concerns about your return, feel free to reach out to us at support@shopmuddyboots.com.