*POLYESTER/COTTON BLEND*

WASHING INSTRUCTIONS

• MACHINE WASH COLD
• DO NOT BLEACH
• TURN GARMENT INSIDE OUT
• DO NOT DRY CLEAN
• DO NOT IRON DESIGN
• TUMBLE DRY ON LOW

Thank you for shopping with us! We strive to process and ship your order as quickly as possible. Please review the following important information regarding shipping and order management.

Order Cut-off Time

All orders placed before 12:00 PM Central Time will be processed the same day. Orders placed after this time will be processed the following business day.

Shipping Rates & Free Shipping

• We offer free standard shipping on all orders over $50.
• For orders under $50, a flat rate shipping charge of $9.99 will apply at checkout.

Processing Time

• We strive to get your items to you as quickly as possible. Orders with in-stock items are typically processed and shipped within 5-7 business days.
• Business days do not include weekends or holidays.

Shipping Methods & Delivery Times

• We use reliable carriers to ensure safe delivery. Shipping times will vary based on your location, but you can expect your package to arrive within 5-10 business days after it has been processed.
• Tracking information will be provided once your order has shipped.

Order Confirmation
Once your order is placed, you will receive an email confirmation. If there are any issues or delays, we will notify you via email.

Address Changes

If you need to change your shipping address after placing your order, please contact us as soon as possible at support@shopmuddyboots.com. Once an order has been processed and shipped, we are unable to make any changes to the address.

Order Cancellations

If you need to cancel an order, please email us at support@shopmuddyboots.com as soon as possible. We can only cancel an order if it has not yet been processed or shipped. Once the order has shipped, we are unable to cancel it.

Damaged Products

If you receive a damaged or defective product, please contact us immediately at support@shopmuddyboots.com. We will arrange for a return and provide a refund or replacement at no additional cost to you.

Non-Refundable Shipping Fees

Please note that shipping fees are non-refundable, except in cases where the return is due to an error on our part (e.g., wrong or defective item).

For more information or if you have any questions, feel free to reach out to us at support@shopmuddyboots.com.

International Shipping
Currently, we only offer shipping within the United States. We hope to expand to other locations soon!

If you have any questions or need assistance with your order, feel free to contact our customer service team at support@shopmuddyboots.com. We’re here to help!

Thank you for choosing us!

At Muddy Boots Clothing Company, we want you to be completely satisfied with your purchase. If you need to return an item, please follow the instructions below to ensure a smooth process.

30-Day Return Policy

We accept returns of unworn, unwashed, and unused garments within 30 days of the original purchase date. To start a return, please ensure the item is in its original condition with all tags attached.

Return Process

Email Us: Start the return process by emailing us at support@shopmuddyboots.com. Please include your order number and a brief description of the reason for the return.

Return Label: After contacting us, we will send you a return label via email. Print the return label and attach it securely to your package.

Ship Your Return: Mail the item(s) back to the following address:

Muddy Boots Clothing Company
142 Sunset Drive
Henderson, MN 56044

Return Shipping Costs

The cost of return shipping will be the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong or defective item). If we made a mistake with your order, we will cover the return shipping costs.

Refunds

Once we receive your returned item, you can expect to receive a refund within four weeks from the time you hand the package to the return shipper. However, in many cases, you may receive your refund more quickly.

This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at support@shopmuddyboots.com. We will arrange for a return and provide a refund or replacement at no additional cost to you.

Exchanges

At this time, we do not process direct exchanges. If you need a different size or style, please return the original item for a refund and place a new order for the replacement item.

Restocking Fees

There are no restocking fees for returns, provided that the item is returned in new, unworn condition with all tags attached.

If you have any questions or concerns about your return, feel free to reach out to us at  support@shopmuddyboots.com.